About Auror

At Auror, we’re empowering the retail industry to tackle theft and Organised Retail Crime, a $150 Billion problem globally. It’s high volume crime that’s increasingly organised in nature and is putting people, retailers, and communities at risk every day.

Founded in New Zealand 11 years ago, we’re working with some of the best and largest retailers in the world across the US, Canada, Australia, New Zealand, and the UK.

Auror is connecting people and intelligence to reduce crime. We’re using technology for good.

In partnership with our leading retail partners, we need people with the passion, determination, and innovation required to overcome one of the world's largest problems. If you’re looking to make a difference with and for the people dedicated to stopping crime, for good, then we want you on our team.

The Role

We are seeking a Retail Solutions Director to be based in London and spearhead our growth into the UK market. You'll lead the charge as our first Retail Solutions Director, introducing our SaaS retail crime intelligence platform to new prospects and guiding Enterprise-level clients through the sales pipeline. You'll report to our VP of Customer UK & Europe, collaborating with Marketing, Partnerships, and Customer Success teams to expand our customer base and drive UK retail market growth.

Practically, this will involve:

• Delivering the strategy, plan, and supporting structure to win retailer business across the UK.
• Identifying new sales opportunities and building partnerships with Asset Protection/Loss Prevention leaders and senior retail leaders in the UK. This includes presenting to potential customers on the value of Auror and clearly articulating and demonstrating the value and return on investment (ROI) vs. technical functionality.
• Driving the entire sales process from prospecting through to opportunity development and deal closure, to post-sale kick-off with our Retail Partnerships and Customer Success team.
• Collaborating with our Marketing, Partnerships and Customer Success Teams to deliver an end-to-end, seamless customer experience from initial interaction to implementation.
• Playing an active role in supporting the retail industry, and actively promote and position Auror for success within our targeted industry sectors

You’ll be reporting to Mark Gleeson, VP of Customer - UK & Europe

I joined Auror in 2022 with a Military, Big 4 (KPMG) & SaaS background. I’m enormously passionate about mental fitness and well-being, particularly in the workplace, and I’m absolutely delighted to have joined Auror where the culture is exceptional. Outside of Auror I can be found climbing mountains, running marathons & supporting veterans. I’m excited to work with outgoing individuals who are looking to build and maintain long-lasting partnerships with our exceptional partners.