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Retail Solutions Director



Toronto, ON, Canada
Posted on Friday, May 10, 2024

At Auror, we’re empowering the retail industry to stop theft and Organised Retail Crime, a $150 Billion problem globally. It’s high volume crime that’s increasingly organized in nature and is putting people, retailers, and communities at risk every day.

Founded in New Zealand 12 years ago, we’re working with some of the best and largest retailers in the world across the US, Canada, Australia, New Zealand, and the UK.

Auror is connecting people and intelligence to reduce crime. We’re using technology for good and prioritize privacy by design principles.

In partnership with our leading retail partners, we need people with the passion, determination, and innovation required to overcome one of the world's largest problems. If you’re looking to make a difference with and for the people dedicated to stopping crime, for good, then we want you on our team.

The Role

We are seeking a Retail Solutions Director (our title for an Enterprise Account Executive) to be based in Toronto and spearhead our growth into the Canadian market. You'll lead the charge as our first set of boots on the ground in Canada, introducing our SaaS retail crime intelligence platform to new prospects and guiding Enterprise-level clients through the sales pipeline. Supported by our Denver office, you'll report to the VP of Retail Solutions - North America, collaborating with Marketing, Partnerships, and Customer Success teams to expand our customer base and drive Canadian retail market growth.

To do this successfully, you will be:

  • Delivering the strategy, plan, and supporting structure to win retailer business across Canada.
  • Developing and executing sales plans for our top 30 prospect accounts in Canada.
  • Identifying new sales opportunities and building partnerships with AP/LP leaders and senior retail leaders in Canada. This includes presenting to potential customers the value of Auror and clearly articulating and demonstrating the value and return on investment (ROI) vs. technical functionality.
  • Driving the entire sales process from prospecting through to opportunity development and deal closure, to post-sale kick-off with our Retail Partnerships and Customer Success team.
  • Collaborating with our Marketing, Partnerships and Customer Success Teams to deliver an end-to-end, seamless customer experience from initial interaction to implementation.
  • Playing an active role in supporting the retail industry, and actively promoting and positioning Auror for success within our targeted industry sectors.

You’ll be reporting to Terry Sullivan, VP of Retail Solutions, North America

I spent 25+ years working for two major retailers in the US in various LP/AP leadership roles both on the east and west coast. Had an opportunity to lead the educational efforts of the Loss Prevention Foundation prior to coming to Auror. I have a passion for people and a passion for winning! When not working you will find me with my family and friends, traveling to a sporting event or playing a round of golf on the weekends. Check out my Linkedin profile here.