About Us

Are you looking for an opportunity to make a real difference in your next role?

At Basis, our purpose is to radically accelerate the clean-energy revolution - starting with smarter, safer, and more efficient homes. We’re focused on improving experiences for people through the application of technology, data, and a deep understanding of human behaviour.

Why? As a society, we need to decarbonise and accelerate the transition to alternative energy sources. Existing solutions are expensive and disparate, with limited functionality.

Basis is driven by purpose, real innovation, and ambition. We have a talented team spread across New Zealand, with a creative space by the beach in Takapuna, and a Design Lab in Christchurch where our physical products come to life.

Our team is smart, curious and has some big goals - so if you’re interested in joining a fast-growing and startup that is design-led and puts people at its core, then we’d love to hear from you!

The Role

We're building out our Quality function, and we need an experienced leader to help us set it up. You’ll be designing and embedding quality systems, processes, and best practices to ensure we ship top-tier hardware and software—both now and in the future.

To be clear—this isn’t about maintaining an existing system. You'll be building the QMS from the ground up, defining how we manage quality, mentoring our internal team, and ensuring supplier quality is locked in. You’ll also oversee a Supplier Quality Manager in China and build out your own team over time.

Some of the things that you might be involved in include:

• Develop & Implement a Quality Management System (QMS) – Establish and document core quality processes aligned with industry standards to ensure consistent, high-quality product delivery.
• Embed Quality Processes Across the Business – Integrate quality control and assurance into engineering, manufacturing, and operations to ensure hardware and software quality.
• Manage Supplier Quality Operations – Oversee supplier quality in China, conducting audits and performance reviews to drive manufacturing quality improvements.
• Establish Robust Product Testing & Release Processes – Define and implement testing protocols, defect tracking, and issue resolution processes to maintain high product standards.
• Drive Continuous Improvement in Quality – Identify gaps and introduce scalable, data-driven improvements to evolve quality systems.
  

If you love building, optimising, and leaving behind a well-structured, self-sustaining system, we’d love to hear from you.

Please note: This role will require travel to China, and domestically.

About You

We think you’ll be a fit for this role if you have the following skills/or traits:

• Extensive experience in quality management (typically 8+ years, but we welcome applicants with equivalent expertise), preferably with exposure to both hardware and software development, and manufacturing processes
• Strong background in developing and implementing Quality Management Systems (QMS) and aligning with ISO 9001 or other industry standards
• Proven experience in supplier quality management, including audits, corrective actions, and performance improvement with overseas manufacturers (China experience preferred)
• Hands-on experience with hardware and software quality assurance, including testing protocols, defect tracking, and release processes
• Familiarity with continuous improvement methodologies (e.g., Six Sigma, Lean, PFMEA) and a data-driven approach to problem-solving
• Experience working cross-functionally with engineering, operations, and supply chain teams to embed quality processes in product development and production
• Excellent communication and stakeholder management skills to align leadership, suppliers, and internal teams around quality objectives

Research shows that while men apply for jobs when they meet ~ 60% of the job criteria, women and other marginalised groups tend to apply only when they check every box. So if you think you have what it takes, but are not sure you check every box, we still want to hear from you 🙌

Benefits

• A competitive salary, ESOP and unlimited annual leave
• A hybrid-first culture - work from home or come into the office, it's totally up to you
• Tools of trade, including laptop and headphone allowance
• Flexible hours - we focus on effort and outcomes, so adjust your hours around your children, hobbies, or other commitments
• A schedule of fun team events throughout your tenure with Basis (ziplining, knife throwing, lawn games, what's next?)
• Office dogs + steady supply of fresh fruit and snacks in the office
• A commitment to diversity and inclusion: Pride Committee and partnering with Pride Pledge, DEIB Committee, EEO Policy and well-being strategy!
• Parental leave policy that tops up wages to 100% for the primary caregiver for up to 22 weeks (conditions apply)
• A great opportunity to influence the quality of a NZ-design product and see us through the initial scaling of manufacturing at post-launch

Let's Talk!

We’d love to hear from you! No need to submit a cover letter - just click 'apply' to answer a few short questions of ours (we find this gives us more insight) and attach your CV.

If you have any questions about the role, fire them over to Steph at talent@wearebasis.com

Department

Engineering

Role

Risk and Compliance

Locations

Auckland, Christchurch

Remote status

Hybrid

Employment type

Full-time

Hybrid - Office/WFH

Yes