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Operations Manager - Metering



Auckland, New Zealand
Posted on Saturday, September 9, 2023
Operations · Auckland, Christchurch · Hybrid Remote

About Us

Are you looking for an opportunity to make a real difference in your next role?

At Basis, our purpose is to radically accelerate the clean-energy revolution - starting with smarter, safer, and more efficient homes. We’re focused on improving experiences for people through the application of technology, data, and a deep understanding of human behaviour.

Why? As a society, we need to decarbonise and accelerate the transition to alternative energy sources. Existing solutions are expensive and disparate, with limited functionality.

Basis is driven by purpose, real innovation, and ambition. We have a talented team spread across New Zealand, with a creative space by the beach in Takapuna, and a Design Lab in Christchurch where our physical products come to life. We're more than happy to take on someone who wants to work remotely from a different location across New Zealand too, or wants to relocate.

We recently closed our Series A capital raise, so we're well-funded and ready to grow. Our team is smart, curious and has some big goals - so if you’re interested in joining a fast-growing and startup that is design-led and puts people at its core, then we’d love to hear from you!

We're also currently in stealth mode, so check out our website and we'll share more with you during the recruitment process 😁

The Role

We're looking to grow our operations. As the MEP Manager, you will provide pivotal leadership in managing and developing forward planning for Basis metering assets. This role demands a proactive approach to meeting customer, partner, and compliance obligations while ensuring revenue optimisation. This is not just about managing assets; this is about future-proofing our metering operations, strategies, and compliance.

If spearheading strategic projects, ensuring robust compliance, and managing pivotal relationships sound like your forte, dive in further!

Some of the things that you might be involved in include:

  • Developing and implementing strategies for Basis metering assets, ensuring maximum net revenue and minimal costs.
  • Providing expertise and assurance for Basis MEP compliance obligations.
  • Ensuring all MEP compliance and other regulatory obligations are achieved
  • Implementing exit strategies for asset ownership in alignment with Manager Customer Connections and Data
  • Ensuring efficient processes for relay management, asset maintenance, replacement, and services
  • Working with ATH to ensure effective meter calibration, installation and metre asset management and services
  • Leading the MEP team to develop KPIs, foster a customer-centric culture, and ensure staff development.
  • Managing and ensuring high-quality, compliant metering services through third-party contracts.
  • Developing strong working relationships with internal and external stakeholders to ensure effective MEP management.
  • Working closely with Manager, Customer Connections and Data to support advanced metering strategies

About You

We think you’ll be a fit for this role if:

  • A tertiary-level qualification in Business Management, Commerce, Engineering, Computer Science, or equivalent experience
  • Experience working in the energy sector in New Zealand with an understanding of MEP compliance obligations and industry trends
  • Strong project management capabilities.
  • Excellent communication skills, both written and verbal
  • Demonstrated leadership and decision-making abilities.
  • Ability to manage field operations “in real life”, ensuring execution to the highest standard

Some nice to haves include:

  • Knowledge of NZ metering and smart grid propositions and technologies would be advantageous

Research shows that while men apply for jobs when they meet ~ 60% of the job criteria, women and other marginalised groups tend to apply only when they check every box. So if you think you have what it takes, but are not sure you check every box, we still want to hear from you 🙌


  • A competitive salary and employee share scheme (ESOP)
  • A remote-first culture - work from home or come into the office, it's totally up to you
  • Unlimited annual leave so that you can take the time that you need to re-energise
  • Tools of trade, including laptop and headphones, and we also pay your phone bill!
  • Flexible hours - we focus on effort and outcomes, so adjust your hours around your children, hobbies, or other commitments
  • A schedule of fun team events throughout the year (ziplining, knife throwing, lawn games, what's next?)
  • Office dogs
  • Access to Clearhead, our well-being programme which gives you 5x free sessions with a psychologist per year
  • A $200 one-off payment towards your home work station
  • A commitment to diversity and inclusion: Pride Committee, DEIB Committee, EEO Policy and well-being strategy!
  • The opportunity to learn and develop from some of the best and brightest minds in the industry!

Let's Talk!

Please note; this role will be closing at 5pm on Friday the 22nd of September, and we will not accept applications outside of this closing date.

Business Operations
Auckland, Christchurch
Remote status
Hybrid Remote
Operations · Auckland, Christchurch · Hybrid Remote

Operations Manager - Metering