About Auror

At Auror, we’re empowering the retail industry to tackle theft and Organised Retail Crime, a $150 Billion problem globally. It’s high volume crime that’s increasingly organised in nature and is putting people, retailers, and communities at risk every day.

Founded in New Zealand 12 years ago, we’re working with some of the best and largest retailers in the world across the US, Canada, Australia, New Zealand, and the UK.

Auror is connecting people and intelligence to reduce crime. We’re using technology for good.

In partnership with our leading retail partners, we need people with the passion, determination, and innovation required to overcome one of the world's largest problems. If you’re looking to make a difference with and for the people dedicated to stopping crime, for good, then we want you on our team.

The Role

We’re looking for an exceptional generalist who is ready to roll up their sleeves and support growing Auror in Australia and New Zealand. You’ll report to the Vice President of Customer ANZ, supporting the development and implementation of strategies across all aspects of Auror’s growth, including sales, account management, project management, operations, and customer success. This is an exciting opportunity to support growing a successful SaaS scale-up into a new territory. No two days in this role are the same and it requires someone who can prioritise and context switch with limited information at pace.

• Retail Partnerships - Partner with the Customer Success and Retail Partnerships leaders and their teams to support key projects as we support our customers

• Operations - Work with the Vice President of Customer on all operational aspects of growing and scaling a business
• Police Partnerships - Support our Senior Director of Law Enforcement Partnerships on integrating law enforcement with our retail partners to reduce crime
• Leadership & Team Development - Embrace and help set the standard for Auror in ANZ with its exceptional company identity and guiding principles
• Generalist - Roll up your sleeves to lead and support any high-impact priorities for ANZ

This role reports to Ruby Arden, Vice President of Customer AU/NZ.

I've worked within the tech industry for 10+ years, have a passion for helping people do their best work, and feel lucky to love what I do. The work we do at Auror is high-impact and genuinely makes a difference when it comes to keeping communities safe. I spend my time split across NZ & Australia working with our outstanding team, to support our amazing retail and police partners.