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Senior Site Reliability Engineer

Auror

Auror

Software Engineering
Auckland, New Zealand
Posted on Monday, August 5, 2024

About Auror

At Auror, we’re empowering the retail industry to stop theft and Organised Retail Crime, a $150 Billion problem globally. It’s high volume crime that’s increasingly organised in nature and is putting people, retailers, and communities at risk every day.

Founded in New Zealand 12 years ago, we’re working with some of the best and largest retailers in the world across the US, Canada, Australia, New Zealand, and the UK.

Auror is connecting people and intelligence to reduce crime. We’re using technology for good and prioritize privacy by design principles. In partnership with our leading retail partners, we need people with the passion, determination, and innovation required to overcome one of the world's largest problems. If you’re looking to make a difference with and for the people dedicated to stopping crime, for good, then we want you on our team.

About Auror Engineering

Collaboration is at the heart of the Engineering team at Auror. We believe that we can only build the very best software by working with each other, and seeking different perspectives to solve problems. In terms of what we value:

  • Impactful Work: We focus on solving problems that make a real-world impact by asking lots of questions
  • Continuous Improvement: We're always looking for ways to enhance our product and technology.
  • Quality Mindset: We take responsibility for the quality of our software, consulting with fellow engineers and supporting teams.
  • Collaboration: We work closely with the wider Product team (Product Design, Product Management, Quality Engineering) to scope out the best solutions and help each other through great feedback on PR reviews.


We solve problems that make a real-world impact, and we take engineering seriously. We’re a team that:

  • Ship code to production in regular cadence: We do this with a minimal defect rate, prioritising short feedback cycles over project plans and deadlines.
  • Work on cloud native architecture: We focus on delivering business value to customers, without the burden of maintaining complex infrastructure
  • Work on innovative and up to date tech stacks: Our tech stacks include: React SPA with MobX and Typescript over a C# dotnet core backends-for-frontends WebAPI, hosted in Azure. In Azure we use App Services, SQL, Functions, Storage, Event Grid and Search.
  • Contribute to our product: We work with Product Management and Design from the very beginning to make sure we’re delivering value to our customers and making a meaningful impact.
  • Supports a coaching culture: Together, we support one another to level up
  • Continuously improve: We are relentless about getting better and improving our processes, tooling and tech stack.

About our team

This is our epic Product team where you’ll work with a collaborative, fun and diverse bunch of people.
To learn more about the team you’ll be joining, check out the video on Innovation Week 2024 on our careers page https://www.auror.co/company-careers

You can also read up up on our blogs and what life is like at Auror: https://www.auror.co/at-auror

About The Role

We are looking for a proactive Site Reliability Engineer who is eager to work in the Azure cloud ecosystem to join our Platform Engineering team. You will be responsible for measuring and optimizing for system performance, with an eye towards pushing our capabilities forward, getting ahead of customer needs, and innovating so that we are continuously improving. The day to day of the role will also encompass elements of DevOps and Platform Engineering, you will have the opportunity to influence and shape how that works in practice. This is an exciting role for someone who is creative with an entrepreneurial spirit. You will get the opportunity to work with Engineers, influence product roadmap as well as building infrastructure to future proof Auror as we scale.

What you will work on:

  • Proactively identify scalability issues within our systems and implement solutions to address them.
  • Troubleshooting and pairing with engineers to investigate incidents & issues within our environments.
  • Influencing the product roadmap and working with engineering and product counterparts to improve resiliency reliability & scalability of the Auror product
  • Improving our operability and working with other engineers to ensure that key observability & reliability aspects are in place during the development process and ongoing into production
  • Operate within compliance frameworks such as SOC2